Site Maintenance Management
A site maintenance management outsourcing firm needed a way to efficiently manage site work requests (e.g., the air conditioner is broken) from thousands of potential sites scattered across the country. In addition, the software needed to manage the local vendors who were contracted to work at each site, maintain any information about site warranties and special equipment, equipment usage for determining scheduled maintenance, and to provide a web portal for sites to request maintenance and vendors to monitor maintenance requests that they needed to service.
The customer selected a Citrix-based platform for their internal users to manage their operations and we developed a VB.NET application running on SQL Server to provide the desired functionality. In addition, a web portal was created using ASP.NET (and the same SQL Server database) and AJAX to provide a very slick application for their sites and vendors to monitor and manage their needs.